Privacy Policy
Capital Refund Partners (CRP, we, us, our) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the “Site”), contact us, schedule a call, or otherwise interact with us.
By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
A. Information You Provide to Us
We collect information you choose to provide, such as:
- Contact information (name, email address, phone number, company name, title)
- Messages, inquiries, or other information you submit via forms, email, or other communications
- Scheduling details (e.g., meeting preferences, availability) if you book a call with us
- Information and documents you provide in connection with potential or actual services
B. Information Collected Automatically
When you visit the Site, we (and service providers acting on our behalf) may automatically collect certain information, such as:
- IP address and approximate location derived from IP address
- Browser type, device type, operating system, and device identifiers
- Usage data such as pages viewed, time spent, clicks, and referring/exit pages
C. Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to operate the Site, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.
2. How We Use Information
We use information we collect to:
- Respond to inquiries and provide requested information
- Schedule and manage calls, meetings, and communications
- Provide, operate, and improve the Site and our services
- Prepare, substantiate, submit, and coordinate unclaimed property claims and related administrative communications with state agencies, as authorized by you
- Maintain security, prevent fraud, and protect our rights and property
- Comply with legal obligations and enforce our agreements
- Communicate with you about CRP (e.g., administrative updates, changes to this Policy, or service-related notices)
- Marketing Communications: If you provide your contact information, we may send communications related to CRP. You may opt out at any time by contacting us using the information below.
3. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
A. Service Providers
We may share information with vendors who help us operate the Site and run our business (e.g., hosting, analytics, scheduling tools, email services, and customer relationship management). These providers are authorized to use information only as necessary to provide services to us.
B. State Agencies and Claim Processing
If you engage CRP (or request our assistance) in connection with unclaimed property recoveries, we may disclose relevant information to state unclaimed property administrators and related governmental entities as needed to identify, substantiate, submit, process, and resolve claims—consistent with your authorization and instructions. This may include contact information, company information, and supporting documentation you provide or authorize us to use. We disclose only what is reasonably necessary for claim processing.
C. Legal and Compliance
We may disclose information if we believe disclosure is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Protect the rights, safety, and security of CRP, our clients, or others
- Prevent, investigate, or address fraud, security, or technical issues
D. Business Transfers
If CRP is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
4. Data Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
5. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location and applicable law, you may have rights to:
- Request access to, correction of, or deletion of certain personal information
- Opt out of marketing communications
- Restrict or object to certain processing
To exercise these rights, contact us using the information below.
7. Children’s Privacy
The Site is not intended for children under 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from children.
8. International Visitors
If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate. By using the Site, you consent to such transfers.
9. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact using the information below.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of the Site after changes become effective constitutes acceptance of the updated Policy.