Frequently Asked Questions

  • We help companies recover unclaimed property with minimal internal time and effort. Our workflow to minimize interruption to your daily operations.

  • Unclaimed property (sometimes called escheated property) is money or other property that a business holds for someone (a customer, vendor, employee, shareholder, etc.) but can’t deliver because the owner is “lost” or hasn’t responded for a long time.

    Common examples

    • Uncashed checks (refunds, vendor payments, payroll)

    • Customer credits / deposits

    • Unused gift card balances (depends on state)

    • Insurance claim proceeds

    • Bank accounts / safe deposit contents

  • We run an enterprise-ready unclaimed property workflow that minimizes disruption by gathering one documentation package up front and reusing it across prioritized claims. We fast-track easy, high-confidence recoveries first—often starting with the home state for the cleanest proof and quickest validation—while parking complex items until you’re ready. You stay in control of scope with clear stop/go decision points, and our economics are aligned because fees are primarily tied to successful recoveries.

  • The states issue payments directly to your company, not to CRP.

  • Preparation is typically days to a few weeks; state processing is usually weeks to months depending on the state and claim type.

  • Yes. You’re not required to use a recovery service.

  • We typically charge a contingent, success-based fee—a percentage of funds actually recovered. All terms are agreed in advance and documented clearly, so there are no surprises.

  • We use client information only to support claims and may share necessary documentation with state offices to process submissions. We don’t sell information.

  • No—CRP provides administrative support only and does not act as counsel.